3/26/2023 0 Comments Definition f stopIf there was a problem with your router, there are simple checks to be done before checking the router itself. You would need to contact customer support to report any problem. Remember your broadband provider is highly unlikely to call you out of the blue: If there is an issue with your router or broadband, your Internet service provider won't always know about them automatically. Other apps that are safe to download include Mr Number, Truecaller and YouMail Visual Voicemail. ‘Hiya’, formerly known as WhitePages, automatically identifies over 400 million nuisance numbers every month and will help you safely identify the ones you want to accept. Use an app to block numbers: While you can block individual numbers in your phone settings, there are plenty of free apps out there that will give you more control over who contacts you. You'll then be given the option to add the number to your reject list. On Android phones like Samsung or Sony, you can block numbers in the call log by selecting the ‘more’ or the three dots symbol where you can add to a reject list. You'll then be able to click into a list of numbers that are blocked on your iPhone. You can then manage blocked numbers by going to your phone settings and choosing the Phone option. If the small print mentions 'trusted parties' or 'third parties', you could be allowing the company to pass on your details to them at will.Ĭhange your settings to block these calls: On an iPhone, you can block numbers by hitting the ‘i’ symbol beside it. Sometimes ticking a certain box could give the service provider freedom to share your details with a number of other companies, who could then share your details to further telephone sales companies. Prevention is better than a cure: If you’re signing up for something online, the most effective way to ensure you don't get unwelcome calls is to look carefully at the boxes you're asked to tick. Max Beckett, Uswitch's broadband expert, has shared the following tips to help you keep one step ahead of fraudsters: Saying vague phrases such as ‘we are calling from your service provider.’ Stating your IP address has been compromised ĭemanding or asking for anything, and having an urgent or demanding tone They mention anything related to PayPal or money transfers Ĭlaims that your broadband had been hacked The caller says they've found a problem with your computer and need access Ī request for banking or card information, your PIN code, or a password If someone calls you unexpectedly, the following may all be signs that you have a scammer at the other end of your call and you should get rid of them as soon as possible: Read more: Social media scams to look out for in 2023 and how to avoid them Usually these scams take the form of callers claiming to be from Openreach, declaring that there are issues with your router and asking for your details, but while junk calls to your mobile are a part of most people's lives, there are steps you can take to minimise the chances of falling for a fake caller.īlocking scam callers and reading the small print are among the most effective ways to avoid falling victim to broadband scams, according to, the comparison and switching service, and prevention is better than cure to avoid unwanted calls. Scam calls about broadband are the most common type of phone fraud, with 1,730 nuisance calls being recorded between December 2021 and May 2022.
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